Sometimes going for the most fascinating strategies results in missing out the most basic ones. This happens quite a few times when it is a lucrative gleaming business like a Restaurant Business, and things are complex and sophisticated.
While some of these restaurants are getting it right, the majority are struggling to get their restaurant's operational strategy on track. Making the best use of your resources through proper planning is what operations strategy clearly means.
Let's brush up these basic operational strategies that will help you recall their importance and might bring you with really cool ideas.
Customer Service is your Gold Ticket
There is a common saying in the restaurant industry that states people will come for the food, but will come back again for the service.
Expanding and operating business is still a hurdle for many restaurant owners. To thrive in this competitive market, make sure that the customer service that you provide is excellent and on par with your competitors.
Making the most ensconced atmosphere, lovely decors, easy-to-go menus, and everything so liked about your restaurant is started with good customer service.
Being a Tech-Savvy will save.
Implementing technology in every walk of life makes it an easy go and so it does in our work life. This adds unhindered growth in your business. And so is for a restaurant business.
Juggling with complex operations all day can be a daunting task but is much more easy-peasy with apt management software and tools.
Use technology and software tools for bookkeeping, inventory management, reservation, online ordering, POS. Using technology for simple tasks might help you to avoid unavoidable human error and will make you more efficient and productive. This also improves client retention and diner frequency at your Restaurant.
Efficient over Disproportionate
The thought of "more manpower, hence more productivity" is very tempting. However, this may not be effective.
Quality over quantity has been a universal strategy. Adopt an efficient labor allocation strategy and manage your labor costs. Effectively manage your manpower: train them to use the latest technology like using electronic systems to take and submit orders or calculating totals.
Explore different methods of staff training and based on data of performance, choose the most efficient one.
Prevent your staff form working more than 40 hours per week. Plan and hire accordingly. Give them ample time to relax and to return to work. This will eventually lead you to serve a quality service.
A Common Big Picture.